LEGAL REFERENCE

Your Privacy Matters to Us

We built erek3d around your account security and data protection. This privacy policy explains how we collect, use and safeguard your information when you open an account, deposit...

Data ProtectionSecure PaymentsTransparent PracticesYour Control

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How We Handle Your Information

erek3d collects personal data — your name, email, phone number and payment details — only to set up your account, process deposits through DANA, OVO, GoPay and QRIS, and comply with local regulations in supported Indonesian regions. We use encryption to protect your information in transit and at rest. We do not sell your data to third parties. Your account balance, transaction

history and gameplay activity remain private and visible only to you and our support team when you request help.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

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Questions About Your Privacy

PLATFORM TRUST SIGNALS

Why Your Data Is Safe With Us

Encryption Standard

All account data and payment information travels through SSL/TLS encryption, the same standard used by banks and financial institutions across Indonesia.

Secure Payment Gateway

DANA, OVO, GoPay and QRIS transactions are processed through certified payment partners who meet international security compliance standards.

No Third-Party Sales

We never sell, rent or share your personal data with marketing firms, data brokers or unrelated third parties without your explicit written consent.

Regular Security Audits

Our platform undergoes quarterly security reviews and penetration testing to identify and patch vulnerabilities before they affect your account.

Compliance With Local Law

We follow data protection regulations applicable in supported Indonesian regions and maintain records of how your information is processed.

Transparent Logging

Your account login history, deposit records and support interactions are logged and available for you to review in your account dashboard.

How Our Privacy Approach Stands Out

Payment Data Isolation

Your DANA, OVO, GoPay and QRIS details are never stored on our servers; they remain with your payment provider and are referenced by secure token only.

Minimal Data Collection

We ask only for information needed to verify your identity, process deposits and comply with local regulations — nothing more, nothing less.

User-Controlled Retention

You can request deletion of your account and associated data at any time; we remove it within 30 days unless local law requires us to retain records.

No Behavioral Tracking

We do not use cookies to track your gameplay across other websites or sell your browsing habits to advertisers or analytics firms.

Clear Opt-Out Paths

Unsubscribe from promotional emails, disable push notifications and adjust your privacy settings directly from your account without contacting support.

Incident Response Plan

If a security breach occurs, we notify affected users within 48 hours and provide guidance on protecting your account and payment methods.

Annual Privacy Report

We publish a yearly summary of data requests from authorities, policy changes and security incidents to maintain transparency with our community.

What Protects Your Account

Two-Factor Authentication

Enable 2FA via SMS or authenticator app to add a second verification step when you log in or initiate a withdrawal from your account.

Session Timeout

Your account automatically logs out after 30 minutes of inactivity to prevent unauthorized access if you step away from your device.

Withdrawal Verification

When you request a payout to DANA, OVO, GoPay or QRIS, we send a confirmation code to your registered phone number before processing.

Device Recognition

We track the devices you use to access your account and alert you if a login attempt comes from an unfamiliar location or browser.

Password Security

Your password is hashed using industry-standard algorithms and never stored in plain text; we cannot see it even if you forget it.

Fraud Detection

Our system monitors account activity for unusual patterns — rapid deposits, multiple failed logins, or suspicious withdrawals — and flags them for review.

Privacy Policy Questions

We retain your data for 12 months after account closure to comply with local financial regulations in supported Indonesian regions. After that period, we delete it unless law requires longer retention. You can request earlier deletion by contacting [email protected].

Yes. Log into your account, go to Settings > Privacy & Data, and download a complete record of your personal information, transaction history and login activity. You can also email [email protected] to request a formal data export.

We share only the minimum required to process your deposit or withdrawal — your name, account number and transaction amount. Payment providers do not receive your account balance, gameplay history or other personal details unrelated to the transaction.

We notify all affected users within 48 hours with details of what was compromised and steps to protect your account. We also file a report with local authorities in supported regions and publish a summary on our website within 30 days.

Absolutely. Click the unsubscribe link in any promotional email, or go to Settings > Communication Preferences in your account to disable emails, SMS and push notifications individually.

Your gameplay history, bet amounts and winnings are visible only to you and our support team. We do not share this data with third parties, advertisers or other players unless you explicitly consent.

Go to Settings > Account > Close Account and follow the prompts. We will delete your personal data within 30 days, though we may retain transaction records as required by local financial regulations in Indonesia.